Hiring multilingual customer service can cost a lot of money.
Therefore, having a digital assistant that can quickly detect your customers’ language and provide instant answers will boost your business reputation and gain customers globally.
This article shows how to enable Tactful AI Automatic Language Detection, so let’s get started.
Enabling Automatic Language Detection
Enabling this feature will make the AI Assistant automatically switch languages based on your customers’ language.
- On the left menu, click on Configuration.
- Go to Artificial Intelligence.
- Check the box next to Automatic Language Detection.
- Save Changes.