Campaign Segmentation

Campaign Segmentation

How to use segmentation to narrow down your audience
Last Updated October 4, 2021
Table of Contents

Create a new segment of the customers you want to send the campaign to by clicking the Filter Customers button.

A pop-up will appear, where you can filter your customers by:

  • Orders: Filters customers based on the products they added to their order list.
  • Orders Count: Filters customers based on the number of their orders.
  • Session Count: Filter customers based on how many times the user has sent messages to the page.
  • Age: Filters customers based on their age
  • Country: Filters Customers based on the chosen country.
  • Address Details: Filters customers based on customers’ orders address details
  • Name: Filters customers based on their name
  • Facebook Name: Filters customers based on their Facebook name
  • Phone Number: Filters customers based on their phone number 
  • Gender: Filters customers based on customers’ gender
  • Last Seen: Filter customers based on the last time a customer sent a message to the bot
  • Signup at: Filters customers based on the first time a customer sent a message to the bot
  • Cities: Filters customers based on their cities 
  • Areas: Filters customers based on their areas 
  • Branches: Filters customers based on the customers who made orders from a specific branch
  • Tags: Filters customers based on customers’ tags

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