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Best place to get everything right from the beginning with Tactful UCX
Learn how to use the “Agent Desktop” to manage conversations & provide great customer experience to your customers
Customize the look & feel of the Webchat widget on your website. How to deploy the webchat widget on your website
Use the integrated content management system to add your products, services & help articles. Also, You can import bulk items in one go
Use Customer Contact reports to have an overview of the support team/individual agent’s performance, and customer interactions.
Easily train the AI system from the dashboard without writing any code to answer your customer’s requests
Analyze every customer conversation and provide deep insights that you wouldn’t be able to extract using conventional analytics
Downgrade & upgrade your plan, use different payment methods, find & download invoices