Turn on detailed display for items

Turn on detailed display for items

Allow customers to display your CMS’s items detailed view that includes description, gallery of images, embedded video, links & more
Last Updated May 17, 2022
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Each item in the CMS has a title & you can add more information like description, gallery of images, embedded video, and so on. 

In addition, customers can have a pop-up view inside the chat area displaying the item’s info & visuals. 

Here is how to enable this “Details View” experience:

  1. On the left menu, click on configuration, Skills, then Browsing.
  2. Check the box next to Details View.
  3. Then Save Changes.

ℹ️ By default, this option is turned OFF

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