Create different types of campaign messages

Creating Text Message

1. To create a Text message, Click the type icon
2. Type your message in the “Add Text Message” text area field.
3. To create a Quick Reply, Click the chat bubble icon
4. Click the +Quick Reply button
5. A pop-up will appear.
6. Type the title of the reply in the Title field.
7. Select the type of reply from Payload, (Thanks, Remote Consultation, Login, follow order, user info, Transfer, or calculator, Request)
8. To save the changes, Hit the Save button
9. To delete the reply, Hit the Delete button.

ℹ️ To add another Quick Reply, Hit the +Add Quick Reply button

Creating Image Message

• To create an image message, click this icon
• Add image link in the Image Link field.

Note: To get the Facebook URL for an image or video, do the following:

                 1. Click the image or video thumbnail to open the full-size view.

                 2. Copy the URL from your browser’s address bar.

• To create a Quick Reply, Click this icon
• Click the +Quick Reply button
• A pop-up will appear.
• Type the title of the reply in the Title field.
• Select the type of reply from Payload (Thanks, Remote Consultation, Login, follow order, user info, Transfer, or calculator, Request)
• To save the changes, Hit the Save button
• To delete the reply, Hit the Delete button.

Note: If you don’t want to save the changes made, hit the Cancel button.

Note: To add another Quick Reply, Hit the +Add Quick Reply button.

Note: Click this icon to cancel.

Adding Video Message

• To create a video message, Click this icon 
• Add image link in the Video Link field.

Note: To get the Facebook URL for an image or video, do the following:

1. Click the image or video thumbnail to open the full-size view.

                2. Copy the URL from your browser’s address bar.

• To create a Quick Reply, Click this icon
• Click the +Quick Reply button
•  A pop-up will appear.
• Type the title of the reply in the Title field.
• Select the type of reply from Payload, (Thanks, Remote Consultation, Login, follow order, user info, Transfer, or calculator, Request)
• To save the changes, Hit the Save button
• To delete the reply, Hit the Delete button.

Note: If you don’t want to save the changes made, hit the Cancel button.

Note: To add another Quick Reply, Hit the +Add Quick Reply button.

Note: Click this icon to cancel.

Creating Message With Buttons

• To create a Text message, Click this Icon
• Type your message in the Add Text Message text area field.
• Click the  +Add Buttons button.
• A pop-up will appear.
• Add button title in the Title field.
• Select button Type, e.g. Call Phone, Trigger Action, Visit Website.
• Click the Save button.

Creating Card Message

• To add a Card Message, Click this icon
• Click the Upload Image icon
• .A pop-up window will appear. 
• Click the Upload button to upload an image:

                  = My files: (to upload an image from your device) > Select Files > Open 

                       > Click on image > Upload

                  = Web Address: (to upload an image online by adding image URL.) > add image URL

                        > Upload.

                  = Camera: To take a phone from your device camera and upload it.

Note: You can search existing images on the Tactful system by using the Search bar

• Add a Title to the card message in the Title field.
• Add a description in the Description field.
• Click the  +Add Buttons button.
• A pop-up will appear.
• Add button title in the Title field.
• Select button Type, e.g. Call Phone, Trigger Action, Visit Website.
• Click the Save button.

Note: If you don’t want to save the changes, Hit the Cancel button.

• To create a Quick Reply, Click this icon
• Click the +Quick Reply button
•  A pop-up will appear.
• Type the title of the reply in the Title field.
• Select the type of reply from Payload (Thanks, Remote Consultation, Login, follow order, user info, Transfer, or calculator, Request)
• To save the changes, Hit the Save button
• To delete the reply, Hit the Delete button.

Note: If you don’t want to save the changes made, hit the Cancel button.

Note: To add another Quick Reply, Hit the +Add Quick Reply button.

Note: Click this icon to cancel.

Adding Carousel Card Message

• To add a Carousel Card Message, Click this icon 
• Click the Upload Image icon
• A pop-up window will appear. 
• Click the Upload button to upload an image:

                  = My files: (to upload an image from your device) > Select Files > Open 

                       > Click on image > Upload

                  = Web Address: (to upload an image online by adding image URL.) > add image url

                        > Upload.

                  = Camera: To take a phone from your device camera and upload it.

Adding Carousel Card Message

• To create a Quick Reply, Click this icon
• Click the +Quick Reply button
•  A pop-up will appear.
• Type the title of the reply in the Title field.
• Select the type of reply from Payload, (Thanks, Remote Consultation, Login, follow order, user info, Transfer, or calculator, Request)
• To save the changes, Hit the Save button
• To delete the reply, Hit the Delete button.