How to add the Tactful Live Chat Widget to a website builder or CMS-driven websites
If you use a website builder or CMS, copy and paste your Webchat code to your website using your CMS’s custom HTML feature.
How to automatically capture customer’s login info in your Webchat widget
If you already have your customer logged in to your website, make their lives easier and pass their login info to the bot, so that it doesn’t ask for it again. So, the bot will capture user’s data effectively once he opens the webchat widget. Let’s dive in! We’ll use this original snippet example as […]
Embedding Webchat on Selected Webpages
Add your webchat widget to specific pages on your website only
Webchat Widget not loading
Problem Sometimes after deploying webchat into your website, it is still not visible. Cause If the webchat widget does not load, this might be because your website has a Content-Security-Policy (CSP) applied, that prevents loading the widget script and images from remote websites; in this case “webchat.tactful.ai”. Resolution Add “webchat.tactful.ai res.cloudinary.com” to your Content Security […]