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- Categories
- AdministrationSimplify your profile administration. Take control of user management, communication channels, language preferences, and subscription details effortlessly.
- Service DeskEfficiently manage all customer interactions, featuring the Unified Inbox for streamlined communication, Ticketing for issue tracking, and Contacts for easy access to customer information.
- Supervisor HubMonitor your queues & individual agent’s activities throughout the day.
- Content ManagerUse the integrated content management system to add your products, services & help articles. Also you can import bulk items in one go.
- Bot ManagerEffectively enhance your chatbot’s performance with Bot Manager, managing Intents for understanding user queries and AI Analytics for insightful performance reports.
- TroubleshootingHaving troubles? Find a solution here or contact support for assistance.
- Release Notes