Understand how to use Tactful's Content Center "CMS"
Use the integrated content management system to add your products, services & help articles. Also You can import bulk items in one go.
Import bulk products from your website using bulk importer or Zapier
Learn how to get your bot understand your customer's question and retrieve answers from the Content Center
Enable customers to interact with your chatbot while browsing products or services.
Use Item Options to enable customers create transactions through the item request flow