Change your status & control receiving conversations
Change your status & control receiving conversations
Have human agents? Allow your customer to request to talk to human agents when they need
Pausing the AI is important when your agents take over any conversation, so customers don't receive replies from the AI & your agents at the same time
Make your AI assistant automatically switch languages based on your customers’ language
Having an AI Bot that can understand human language will save your business time and effort and provide your customers with a seamless experience
Learn how to make the AI Bot provide automated replies to your customers’ Facebook comments
Provide your customers with recommended answers from your knowledge base
Allow your AI to find & display your products or services when your customers use relevant keywords in the conversation
Manage your tax calculations with ease
Automatically reply to customers greetings with meaningful messages
Collect customers' info on checkout to deliver better experience
Learn how to create offers & discounts on products
Enable agents to takeover conversations & chat with customers to handle cases that require attention
Set the default language of the digital assistant
When an agent - who is talking to the customer - is idle or inactive for number of minutes, you can make AI take over the conversation
Grant your customers the option to end their active conversations with your agents & return to using the AI Bot
AI Bot will take over inactive conversations after a specific period of time, here is how to control it
If your agent's internet is disconnected for a specific period of time, AI Bot will take over the conversation. Learn how to control it.
Customers can browse products & services as well as placing tickets themselves
Does your business offers the option to order quantities of the same item?
Allow customers to display your CMS's items detailed view that includes description, gallery of images, embedded video, links & more
Set your currency in your prefered format that will be displayed to your customers & in your admin panel to your team
A step by step video guide on how to create a new custom intent
Your profile comes with ready-made AI presets to choose from