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Channels
Connect to Facebook, WhatsApp & website, and learn how to customize each channel.
Categories
Getting Started
Administration
Service Desk
Supervisor Hub
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Getting Started
Administration
Service Desk
Supervisor Hub
Content Manager
Bot Manager
How to create your Webchat widget and customize appearance
Connecting Messenger Channel
How to Change Your Brand’s Voice and Tone Using Language Editor
How to add the Tactful Live Chat Widget to a website builder or CMS-driven websites
How to automatically capture customer’s login info in your Webchat widget
Email Channel Configuration
How to Configure Language Settings
WhatsApp Channel Prerequisites
Embedding Webchat on Selected Webpages
Connecting WhatsApp
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