Before using Agent Desktop, we recommend users to check with their system administrators to ensure the following system and browser requirements are available.
- Chrome (Latest version)
- FireFox (Latest version)
- Safari (Latest version)
|Basic text chat||2 Mbps download, 1Mbps upload|
|High traffic multichannel|
(Using media like images, videos, attachements, etc.)
|4 Mbps download, 2Mbps upload|
Try fast.com to test your current internet speed. Click Show more info to view the upload speed:
|Memory||4 GB RAM|
How to find device specifications
- Click on the Windows Start button, then click on Settings (the gear icon).
- In the Settings menu, click System > About.
- On this screen, you should see specs for your processor, Memory (RAM), and other system info, including Windows version.
How to check PC performance
On the keyboard, press Ctrl + Alt + Delete, you will see few options. Select Task Manager, then choose the Performance tab.