How to customize your web chat widget look Adjust the colors, icon & position of your webchat to match your brand July 4, 2021
Connecting Facebook Page & Messenger Link your "Facebook Business Account" to connect your page & messenger July 4, 2021
Change the default language of your digital assistant’s interface Set the default language of the digital assistant July 4, 2021
Email Channel Configuration How to setup your email as a shared inbox for the first time November 24, 2021
Agent Desktop Overview Summary Tactful AI Agent Desktop allows users to communicate smoothly through their connected channels, all with the ability to browse and/or add user info, previous transactions, and tickets. Agent Desktop […] September 15, 2022
WhatsApp channel prerequisites Steps and data to prepare before connecting your WhatsApp number to Tactful Account December 15, 2022